General Sales Conditions
These GSC are brought to the attention of the Customer to enable him to place an order. The fact for the Customer to complete an order on the Site, or on the Mobile Application and to confirm the order constitutes full acceptance of these T & Cs, which will only be applicable to the following contract. Lucky Records reserves the right to modify all or part of these GTC at any time.
CHARACTERISTICS OF THE PROPERTY OFFERED
The products offered to the Customer are those which appear in the catalog published on the Site within the limits of available stocks and subject to the proper functioning of the Site.Each product is presented with a photograph and description established by Lucky Records. The descriptions are intended to present to the Customer the essential characteristics of the products before the final order is taken and can in no way engage the responsibility of Lucky Records. The photographs of the products are provided for information purposes only, and are not contractual unless otherwise specified.
The prices displayed are inclusive of all taxes (incl. VAT) and are denominated in euros (€).
This rate is applicable from December 1, 2020.
The prices are given as an indication and can be modified at any time.
Orders can be placed on the online site or in a "click and collect" store. In-store withdrawals are possible on Tuesdays and Wednesdays, Fridays and Saturdays from 12 p.m. to 6.30 p.m.
Ordering on the Site involves creating a Customer Account by entering two identifiers: an e-mail address and a password.
These identifiers are and must be kept confidential. The Customer's right of access to the identifiers can be made on request to Lucky Records Internet Customer Service, which will only respond by e-mail to the address used when creating the Customer Account.
To place an order, the Customer agrees to complete the constituent elements of his order with precision and rigor. As such, he undertakes to complete the various sections necessary for the proper processing of his order: choice of product (s) choice of billing address choice of payment method verification and validation of the order and the ORDER TAKING Orders can be placed on the online site or in a "click and collect" store. In-store withdrawals are possible on Tuesdays and Wednesdays, Fridays and Saturdays from 12 p.m. to 6.30 p.m. Ordering on the Site involves creating a Customer Account by entering two identifiers: an e-mail address and a password. These identifiers are and must be kept confidential. The Customer's right of access to the identifiers can be made on request to Lucky Records Internet Customer Service, which will only respond by e-mail to the address used when creating the Customer Account. To place an order, the Customer agrees to complete the constituent elements of his order with precision and rigor. As such, he undertakes to complete the various sections necessary for the proper processing of his order: choice of product (s) choice of billing address choice of payment method verification and validation of the order and the General Conditions of Sale payment of the order under the conditions provided Lucky Records will confirm the order and its payment: on the Site following payment. payment of the order under the conditions provided Lucky Records will confirm the order and its payment: on the Site following payment.
CANCELLATION OF AN INTERNET ORDER
By the customer
Any cancellation of the order before shipment will give the right to a full refund.
By the company Lucky Records
Any cancellation of the order will result in the reimbursement of sums paid by the customer to the exclusion of any other compensation.
MODALITÉS DE PAIEMENT
Toute commande « Click & Collect » dans la boutique Lucky Records est payable au comptant par carte bancaire ou PayPal.
Le règlement des produits se fait par carte bancaire American Express, Visa, Mastercard, et PayPal en ligne depuis le Site par le système de paiement sécurisé de l’établissement bancaire de Lucky Records.
La validation du paiement par carte bancaire est immédiate.
La validation de commande réglée par virement bancaire se fait au moment de la réception du virement par l’établissement bancaire de Lucky Records.
Pour être enregistrée, la commande doit être réglée dans son intégralité. Les commandes non réglées ne peuvent être traitées.
RIGHT TO RETRACT
In accordance with current legislation, the right of withdrawal does not apply to contracts for the supply of the following products: For all products, the Customer has a period of fourteen (14) days from receipt of the product to exercise his right of withdrawal from Lucky Records, without having to justify reasons or pay a penalty, at the end of exchange (subject to availability) or refund. If this period expires on a Saturday, Sunday or a public holiday, it is extended until the next working day. Goods unsealed by the Customer after delivery cannot be returned. The right of withdrawal can be exercised on plain paper (see appendix 1 of these GTC). In the event of transmission online, via the website, of this form, an acknowledgment of receipt on a durable medium will be immediately communicated to the Customer by Lucky Records. The products must be returned to Lucky Records within fourteen (14) days following notification of the Customer's decision to withdraw, accompanied by the purchase invoice in their original packaging and in perfect condition allowing their re-marketing to the new condition. Damaged, soiled or incomplete products will not be taken back. Returns should be sent to the following address: Lucky Records 66 rue de la Verrerie 75004 Paris If the right of withdrawal is exercised within the aforementioned period, only the price of the product (s) purchased and the delivery costs will be reimbursed, the return costs remaining the responsibility of the Customer. The exchange (subject to availability) or refund will be made within fourteen (14) days of receipt, by Lucky Records, of the products returned by the Customer under the conditions of this article. Pursuant to Article L 121-16-1 III of the Consumer Code, this right of withdrawal only applies to a professional if the object of his order does not fall within the scope of his main activity and that it does not employ more than 5 employees.
Annex 1 - withdrawal form
Please complete and return this form only if you wish to exercise your right of withdrawal, to the attention of Lucky Records by this withdrawal form or by post to the following address: Lucky Records 66 rue de la Verrerie 75004 Paris I hereby notify you of my withdrawal from the contract for the sale of the following product (s):… ordered on ... client name : … Customer's address: ... signature of the Client (only if this form is sent in paper format) dated
The products sold on the Site are offered within the limits of available stocks. A product that has become unavailable will be removed from the catalog of products available for remote sale as soon as possible. However, in the event of a shortage of stock, Lucky Records will contact the Customer by telephone or e-mail as soon as possible to agree with him, when possible to replace the product with another equivalent in quality and price.
WITHDRAWAL IN STORE FOLLOWING PAID ORDER (CLICK AND COLLECT)
For “click and collect” orders made on the online site, in-store withdrawals are possible on Tuesdays and Wednesdays, Fridays and Saturdays from 12 noon to 6.30 pm.
As a reminder, the Lucky Records store is located 66 rue de la Verrerie 75004 Paris.
The opening hours are from 12 p.m. to 7 p.m. on Tuesday, Wednesday, Friday and Saturday. The boutique is closed on Thursday, Sunday and Monday.
Orders are delivered to the address provided when ordering.
The Customer must ensure that the delivery complies with his order. To be taken into account, all complaints must be made within 48 hours of receipt.
The responsibility of the company Lucky Records can not be engaged if disruptions of delivery services are consecutive to cases of force majeure and in particular demonstrations, transport strikes, blockages or traffic difficulties of an unusual nature.
All elements of the Site and the Mobile Application (photographs, illustrations, pictograms, and descriptions, logo, brand) are and remain the intellectual and exclusive property of SARL Lucky Records. The reproduction, representation, exploitation, redistribution, or use for any purpose whatsoever, even partially, of the elements of the Site and the Mobile Application whether they are software, visual or sound, are subject to the express prior authorization of SARL Lucky Records, holder of all intellectual property rights.
In the absence of an amicable settlement, any dispute will be the sole jurisdiction of the Courts of Paris, the registered office of Lucky Records. Any order from Lucky Records implies full acceptance of these general conditions of sale.
LUCKY RECORDS IBAN
INTERNATIONAL BANK ACCOUNT NUMBER
FR76 3006 6108 5400 0103 0210 152
BANK IDENTIFICATION CODE
66 RUE DE LA VERRERIE
T : + 33 1 42 72 74 13
CREDIT INDUSTRIEL ET COMMERCIAL
CIC PARIS LE MARAIS
58 RUE DU TEMPLE
T : 0820 0866 18
COMPTE 00010302101 CLE 52