Lucky Records

Privacy Policies

As part of its activity, S.A.R.L. Lucky Records, whose head office is located at 66 rue de la Verrerie 75004 Paris, collects and processes information, some of which is qualified as “personal data”. Lucky Records attaches great importance to respect for privacy, and only uses data in a responsible and confidential manner and for a specific purpose.
On the website, there are two types of data that may be collected: Data transmitted directly These data are those that you send us directly, via a contact form or by creating a customer account to order our products. The fields "First name", "Last name", "E-mail" and "Message" are compulsory in the contact form.The fields "First name", "Last name", "Country / region", "Street number and name", "City", "Postal code", "Telephone" and "E-mail address" are required to create a customer account. Data collected automatically During your visits, once your consent has been given, we may collect “web analytics” type information relating to your browsing, the duration of your consultation, your IP address, your browser type and version. The technology used is the cookie.
The data you send us directly is used for the purpose of re-contacting you and / or as part of an order you have placed on our online store. The "web analytics" data are collected in an anonymous form (by recording anonymous IP addresses) by Google Analytics, and allow us to measure the audience of our website, visits and any errors in order to constantly improve the experience. users. This data is used by Lucky Records, responsible for data processing, and will never be transferred to a third party or used for purposes other than those detailed above.
Orders can be placed on the online site or in a "click and collect" store. In-store withdrawals are possible on Tuesdays and Wednesdays, Fridays and Saturdays from 12 p.m. to 6.30 p.m. Ordering on the Site involves creating a Customer Account by entering two identifiers: an e-mail address and a password. These identifiers are and must be kept confidential. The Customer's right of access to the identifiers can be made on request to Lucky Records Internet Customer Service, which will only respond by e-mail to the address used when creating the Customer Account. To place an order, the Customer agrees to complete the constituent elements of his order with precision and rigor. As such, he undertakes to complete the various sections necessary for the proper processing of his order:
choice of product (s)
choice of billing address
choice of payment method
verification and validation of the order and the General  Sale Conditions of payment of the order under the conditions provided Lucky Records will confirm the order and its payment: on the Site following payment.
Personal data is only collected after mandatory user consent. This consent is validly collected (buttons and checkboxes), free, clear and unequivocal.
The data will be saved for a maximum period of 3 years.
Here is the list of cookies used and their purpose: Google Analytics: collects "web analytics" type informationCookie Notice: allows you to remember the fact that you accept cookies so as not to bother you during your next visit.
You have the right to consult, modify or delete all of your personal data. You can also withdraw your consent to the processing of your data. To exercise this right, please contact us by e-mail.